Frequently Asked Questions

What does the St. James Ambulance District charge for ambulance service?

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The amount charged for ambulance services varies based on the type of call, level of medical service provided, and distance traveled to the hospital.

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Does the District charge me for an ambulance coming to me and I elect to not be transported via ambulance?

   

The District does not currently charge if an ambulance is dispatched and no medical treatment is provided. However, if medical treatment is provided such as vitals, administering medications or fluids and the patient elects not to be transported, the patient may receive a bill for the medical treatment provided. 

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Does Medicare cover ambulance service? 

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Medicare will only cover ambulance services that are deemed medically necessary. When Medicare does cover ambulance services, annual deductibles and coinsurance may still apply. For more information, visit Medicare coverage of ambulance services.

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I do not have health insurance. What are my options?

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The District understands that not everyone has health insurance. We offer flexible payment options that align with what you can afford in your monthly budget. Please call our third-party medical billing company, 

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What if I cannot afford to pay my bill for ambulance services that were provided to me or my loved one?

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Meramec Ambulance District understands that not everyone may have the financial ability to pay. Regardless of someone's ability to pay, the District will always be there to provide emergency medical services to those in need. You may qualify for our hardship program; please note all hardship applications are considered on a case-by-case basis and an application does not guarantee approval. To learn more about our hardship program and apply, please call our third-party medical billing company, 

 

I have insurance coverage. Why am I being billed?

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It is possible that we do not have a record of your insurance information on file. Please call our third-party medical billing company, 

 

I sent in my insurance information. Why am I being billed?

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Health insurance plans vary greatly in coverage. Depending on your individual health insurance plan, ambulance transport may be a non-covered service. Additionally, charges may have applied to your annual deductible or part of your coinsurance. Please call our third-party medical billing company, ??? and they can investigate your account and provide you with additional information. 

 

I have an attorney. Why am I being billed? 

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If you received a bill, that is because the District has performed billable services to you and therefore you are ultimately responsible for those costs; regardless of if you were the one who requested the ambulance. We understand that it may take time for legal cases to be resolved. Please have your attorney contact our third-party medical billing company, ????to discuss options and document your account.